Vienna University Computer Center (Zentraler Informatikdienst, ZID)

The task of the Vienna University Computer Center (ZID) is to support the University of Vienna with a stable and modern IT infrastructure and a wide range of IT services. The Vienna University Computer Center (ZID) develops, implements and maintains over 400 IT services at the University of Vienna. A u:account is required for the use of most of the IT services.

The ZID Helpdesk provides information about the ZID services and supports members of the University of Vienna in solving university-specific IT problems. It helps users manage their u:account and password. Users can report technical issues and the Helpdesk forwards this information in a targeted manner.

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