Online first-time admission

The first-time admission to bachelor, diploma and master programmes at the University of Vienna is currently only possible online by prior appointment. The admission is carried out via video chat with the Admission Office. 

Read the information about the admission procedure carefully before booking an appointment! By the time of your appointment, you must have completed the steps of the admission procedure. 

Appointments can be booked no earlier than 21 days in advance.

What is possible by online appointment?

What is not possible by online appointment?

Please use our other contact options.

 Prerequisites for your online appointment

  • You have already applied for admission in u:space.
  • Bachelor/diploma programmes without entrance exam procedure:
    • secondary-school leaving certificate and citizenship from an EU/EEA country or Switzerland: The appointment can take place right after the application in u:space.
    • secondary-school leaving certificate from a non-EU/EEA country: Only book an appointment, after you have received your admission letter.
    • secondary-school leaving certificate from an EU/EEA country and citizenship from a non-EU/EEA-country:
      If you submitted your application from 15 June to 31 July 2023, the appointment can take place right after the application in u:space.
      If you submitted your application from 1 August to 5 September 2023, only book an appointment, after you have received your admission letter.
  • Bachelor/diploma programmes with entrance exam procedure:
    • The written entrance exam takes place: Only book an appointment after the test results have been announced.
    • The written entrance exam does not take place: You will be informed about further steps after the end of the application period. You can complete the admission procedure with an online appointment after 10 July 2023.
  • Master programmes: Only book an appointment, after you have received your admission letter.

How do you complete the admission procedure?

First, read all info on the booking and process of the appointment for online first-time admission carefully. Thereby, you are able to prepare well for your appointment. 

Step 1: Book an appointment for online first-time admission

We strongly recommend: Book an appointment as early as possible after the beginning of the admission period. It is in your own best interest to do so. Please only book one appointment if you want to be admitted to multiple degree programmes of the same type of degree programme (e.g. two bachelor programmes).

 Booking an appointment

This is how you use our appointment-booking tool

  1. Choose type of degree programme and service.
    • Bachelor/diploma programmes: choose the correct service, depending on the issuing country of your secondary-school leaving certificate
    • Master programmes: choose the correct service, depending on your citizenship
  2. Choose an appointment in the calendar. Appointments can be booked no earlier than 21 days in advance. Further appointments until the end of the admission period are continuously added. 
  3. Enter the required contact details.
  4. Choose "Yes" at "Appointment via Microsoft Teams". Accept the Terms of Service and the Data Protection Declaration and book an appointment.
  5. You will receive a booking confirmation to the e-mail address you provided. Do not delete the booking confirmation! You can only participate in or cancel the appointment with your individual link which you receive in this e-mail. 

Step 2: Prepare for your appointment for online first-time admission

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  • I am using a laptop/PC

    The online appointment is carried out via the free software Microsoft Teams (MS Teams). 

    • I am already using Microsoft Teams
      You can use the free app MS Teams for your appointment. It is frequently pre-installed on newer Windows devices.
      To ensure the ideal procedure of the appointment we advise: Do not install the app shortly before your appointment, but rather earlier. Otherwise you may miss your appointment. If you use the app you can also check the settings of your microphone and camera in advance.
    • I am not using Microsoft Teams yet
      You can participate in the appointment using the following browsers: Google Chrome, Microsoft Edge, Vivaldi, Opera or Brave (or other Chromium based browsers). Do not forget to give your browser access to your camera and microphone.
      The video chat does not work with Mozilla Firefox or Safari. If you use one of these browsers, you have to install the app. To ensure the ideal procedure of the appointment we advise: Do not install the app shortly before your appointment, but rather earlier. Otherwise you may miss your appointment.

    You do not need to create a MS Teams account. You can participate in the appointment as guest. However, the MS Teams account has an end-to-end encryption, which means that the data protection is better. We therefore advise you to create an account, if you do not already have one.

    Check the data protection settings of your device. You have to allow apps to access your camera and microphone. Additionally, deactivate any possible pop-up blockers for the duration of the appointment. Also check the date and time settings of your device. Make sure to set the correct time zone (=where you are located during the appointment). Do not enter the time manually. Manual time settings can lead to problems with the check in. 

  • I am using a mobile device (Smartphone/tablet)

    The online appointment is carried out via Microsoft Teams (MS Teams). If you use a smartphone or tablet, you can only participate in the appointment if you install the free app.

    You do not need to create a MS Teams account. You can participate in the appointment as guest. However, the MS Teams account has an end-to-end encryption, which means that the data protection is better. We therefore advise you to create an account, if you do not already have one.

    Check the data protection settings of your device. You have to allow apps to access your camera and microphone. Also check the date and time settings of your device. Make sure to set the correct time zone (=where you are located during the appointment). Do not enter the time manually. Manual time settings can lead to problems with the check in. 

Please prepare all required documents and have them on hand as original or notarised copy

  • Your valid passport or personal ID card.
  • All documents you have uploaded in your application for admission in u:space.
  • If your secondary-school leaving certificate/higher education degree certificate is from a non-German speaking country, we will also check your proof of German language proficiency. Prepare this document, even if you haven't uploaded it in your application. The same applies to your proof of English language proficiency. 

Step 3: Participate in the appointment

  1. Ensure that you are in quiet environment. Your camera, microphone and internet connection have to be of high quality. 
  2. Open your booking confirmation and enter the online waiting room with your individual link. You can enter the waiting area no earlier than 15 minutes before your appointment. 
  3. By selecting "Check in" you confirm that you are ready for your appointment. Do not close your browser window under any circumstances! If you do so, you cancel your appointment and you have to book a new one. 
  4. Once it is your turn, will notify by displaying the option "Start appointment". Choose this option to open the access to Microsoft Teams. 
    1. You are using a laptop/PC? You will be asked, how you want to participate in the MS Teams meeting. Choose participating via the app or browser. 
    2. You are using a mobile device (smartphone/tablet)? The app opens automatically after selecting "Start appointment". 
  5. We will check your documents and preliminarily admit you to the degree programme. 

If the admission via MS Teams is not accessible for you, due to disabilities, impairments and/or chronic diseases (nicht barrierefrei) please inform us as soon as possible via the contact form. In coordination with Team Barrierefrei (Team for Accessible Studies) a suitable solution will be found for you.

 Online first-time admission

Step 4: After the appointment

Following the appointment, we will send you an e-mail to the address you've provided in u:space. There you can find your student ID number and information regarding the tuition fee/Students' Union fee, planning your semester and study organisation. You can also order your student ID, the u:card. 

 Change or cancel your appointment

Do not let your appointment expire. If you are unable or do not want to keep your appointment, please cancel it via the link in your booking confirmation. You will receive a cancellation confirmation. This may take a few minutes. By cancelling your appointment, other prospective students have the opportunity to complete the admission procedure and preparing for the semester in a timely manner.

 FAQ

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  • In the appointment-booking tool it says "currently no appointments are available". How should I proceed?

    You can book appointments no earlier than 21 days in advance. New appointments until the end of the admission period are continuously added. Please try again later or on another day. 

  • I did not receive a booking confirmation via e-mail. What can I do?

    Sometimes the sending of the confirmation e-mail takes a few minutes. Also make sure to check your spam folder. Additionally, we will send you reminders 24 hours and 60 minutes before your appointment. These reminders contain all data you require for the appointment. 

  • Checking in does not work. How can I solve this problem?

    Reload the page. Use the combination STRG + F5 if you are using a Windows device or CMD + F5 if using Mac OS. Thereby any old background data (cache) is deleted.

    Also check the date and time settings of your device. Make sure to set the correct time zone (=where you are located during the appointment). Do not enter the time manually. Manual time settings can lead to problems with the check in. 

  • I booked an appointment at 10:00 a.m. It is 10:00 a.m. now, but checking in does not work. What is the problem?

    The appointment takes places according to Central European Time (CET). If you are, for example, in Greece (CET + 1) the appointment takes place at 11:00 a.m. local time. When you check in, our system verifies if you are in time for your appointment. Thereby it accesses the date and time settings of your device. Make sure to set the correct time zone in the settings of your device. If you did not specify the correct time zone (= where you are located during the appointment), problems with checking in may occur. Therefore, do not enter the time manually and synchronise it.

  • How long does the appointment take?

    You can check in the online waiting area 15 minutes before your appointment at the earliest. Afterwards, you have to wait until your number is called. The video call as such only takes a few minutes. 

    Do not close your browser while you are waiting! If you close your browser the appointment is cancelled. You cannot check in again and have to book a new appointment. 

  • I have an IB diploma or secondary-school leaving certificate from a school abroad ("Auslandsschule")

    Schools abroad are not geographically located in the country corresponding to the educational system they are guided by. The issuing country of IB diplomas is always Switzerland, regardless of the country in which you completed your diploma in. Therefore, please choose an appointment for "bachelor/diploma programmes with non-Austrian/German school-leaving certificate.  

  • Which documents do I have to keep on hand?

    You have to have all documents that you uploaded in your application for admission in u:space on hand for your appointment.

    That is, in any case, your valid passport or personal ID card. Moreover (depending on the chosen degree programme and issuing country of the documents) your secondary-school leaving certificate, list of subjects, proof of German and/or English language proficiency, higher education degree certificate as well as the respective translations and legalisations are required. 

  • Do I need to have a Microsoft Teams account?

    You do not need an MS Teams account. You can participate in the appointment as guest. However, the MS Teams account has an end-to-end encryption, which means that the data protection is better. We therefore advise you to create an account, if you do not already have one. 

  • I am lacking the technical requirements for the online appointment. How can I complete the admission procedure?

    Ask somebody you know if you can use their devices. In case you cannot complete the online first-time admission, send us a written request via our contact form and specify the reasons.

  • Which language is used during the online appointment?

    Appointments can be carried out in German or English. You do not have to announce your preferred language in advance.

  • What happens during the appointment? Is it an interview?

    No, it is not an interview. To complete the admission, we must verify your identity and check your documents. Please prepare your documents in advance. You have to hold them into the camera, so we can see them clearly.

    No questions regarding your motivation to study or the contents of your degree programme will be asked.

  • Do I have to prepare for my appointment?

    Please follow the info given in step 2, further up on this age.

    • Ensure that your camera, microphone and internet work well.
    • Install a suitable browser or the app Microsoft Teams
    • Choose a quiet environment for your online appointment. Loud background noise will unneccessarily prolong the appointment.
    • Make sure that your internet connection is good and stable. 
    • Keep your original documents or notarised copies thereof on hand.