The next Let's Talk appointments will take place in November.

Let's Talk – Get information on site or online!

You have informed yourself on our website, but still have questions you would like to ask in person? In this case our on-site information Let's Talk is the right offer for you. Whether in person or online, our experts are happy to answer your specific questions about

  • choosing a degree programme
  • the admission procedure
  • the entrance exam/aptitude test procedure and
  • the "Studienberechtigungsprüfung" (studying without secondary-school leaving certificate). 

 How does Let's Talk work and which questions can I ask?

Whether you would like general information about choosing a degree programme, are considering studying for the first time, are already studying, or would like to resume your studies, we are here to assist you and are happy to help.

The appointments for Let's Talk are offered on site at the University of Vienna and online via MS Teams. It is important that you inform yourself on our website before you book an appointment. This way, you can ask specific questions.

Please note: Let's Talk is purely an information service. Therefore we are unable to deal with administrative issues there (e.g. change of name, issuing of confirmations, accepting documents, processing of applications, etc.). If you have any questions about courses, examinations, recognitions or completing your studies, please contact the StudiesServiceCenter (SSC) or the StudiesServiceUnit (SSS) of your degree programme.

Choice of degree programme

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"Studienberechtigungsprüfung"

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Admission to bachelor/diploma and master programmes

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This is how get to your appointment at Let's Talk

Step 1: Book an appointment at Let's Talk

  1. Select the service "Let's Talk: Information" and the appropriate topic. Decide whether you would like to participate online or on-site at the appointment.
  2. Choose an appointment in the calendar. Appointments can be booked no earlier than 21 days in advance.
  3. Enter the required contact information.  
  4. Accept the Terms of Service and the Data Protection Declaration and book the appointment. 
  5. You will receive a booking confirmation on the e-mail address you provided. Do not delete the booking confirmation! You can only check in for your appointment with the booking number or QR code contained therein (for on-site appointments) or with the personal link to the waiting room (for online appointments).

You can book your appointment here, starting mid October.

Step 2: Attend the appointment

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  • I have booked an on-site appointment.
    1. Come to the Admission Office.
      Address: 
      University of Vienna
      Universitätsring 1
      Hof IV, Stiege 6
      1010 Vienna
    2. Check in for your appointment at the terminal of the Admission Office. The terminal is located diagonally across from room TP 153. You can check in no earlier than 15 minutes before your appointment.
    3. You will receive your waiting number. Please do not lose it.
    4. Wait until your waiting number is called. There is a screen opposite the terminal. It shows you which waiting number is next in line.
    5. Go to the counter assigned to you in room TP 146. You can ask your questions there.
    Graphic depiction on how to find the room TP 153
  • I have booked an online appointment.
    1. Prepare for the appointment and read the information about the technical requirements.
    2. Make sure your environment is quiet. Your camera, microphone and internet connection must be of good quality.
    3. Open your booking confirmation and use your individual link to enter the online waiting room. You can access the waiting room no earlier than 15 minutes before your appointment.
    4. Confirm that you are ready for your appointment by selecting "Check in". Do not close the browser window under any circumstances! Doing so will cancel your appointment and you will have to book a new one.
    5. As soon as it is your turn, we will call you by displaying the "To appointment" option. Selecting this option will open access to Microsoft Teams.
      • Are you using a laptop/PC? You will be asked how you would like to join the MS Teams meeting. Select whether you would like to join via the app or browser. Please note: Joining via browser is only possible with Chrome, Edge and Opera. If you are using Safari or Firefox, you will need to install the Microsoft Teams app beforehand.
      • Are you using a mobile device (smartphone/tablet)? The app will open automatically after you select "To appointment".

 Important information for online appointments

Have you booked an online appointment for Let's Talk? Then it is important that you check the settings on your device in advance. This will ensure that everything works smoothly during the appointment and that you can participate without any problems.

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  • I am using a laptop/PC

    The online appointment is carried out via the free software Microsoft Teams (MS Teams). 

    • I am already using Microsoft Teams
      You can use the free app MS Teams for your appointment. It is frequently pre-installed on newer Windows devices.
      To ensure the ideal procedure of the appointment we advise: Do not install the app shortly before your appointment, but rather earlier. Otherwise you may miss your appointment. If you use the app you can also check the settings of your microphone and camera in advance.
    • I am not using Microsoft Teams yet
      You can participate in the appointment using the following browsers: Google Chrome, Microsoft Edge, Vivaldi, Opera or Brave (or other Chromium based browsers). Do not forget to give your browser access to your camera and microphone.
      The video chat does not work with Mozilla Firefox or Safari. If you use one of these browsers, you have to install the app. To ensure the ideal procedure of the appointment we advise: Do not install the app shortly before your appointment, but rather earlier. Otherwise you may miss your appointment.

    You do not need to create a MS Teams account. You can participate in the appointment as guest. However, the MS Teams account has an end-to-end encryption, which means that the data protection is better. We therefore advise you to create an account, if you do not already have one.

    Check the data protection settings of your device. You have to allow apps to access your camera and microphone. Additionally, deactivate any possible pop-up blockers for the duration of the appointment. 

  • I am using a mobile device (Smartphone/tablet)

    The online appointment is carried out via Microsoft Teams (MS Teams). If you use a smartphone or tablet, you can only participate in the appointment if you install the free app.

    You do not need to create a MS Teams account. You can participate in the appointment as guest. However, the MS Teams account has an end-to-end encryption, which means that the data protection is better. We therefore advise you to create an account, if you do not already have one.

    Check the data protection settings of your device. You have to allow apps to access your camera and microphone. 

 Change or cancel your appointment

Do not let your appointment expire. If you are unable or do not want to keep your appointment, please cancel it as early as possible via the link in your booking confirmation. Thereby, the appointment can be booked by someone else. You will receive a cancellation confirmation. This may take a few minutes. You can cancel or change your appointment no later than 30 minutes before it starts. 

 FAQ

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  • I did not receive a booking confirmation via e-mail. What can I do?

    Sometimes the sending of the confirmation e-mail takes a few minutes. Also make sure to check your spam folder. Additionally, we will send you reminders 24 hours and 60 minutes before your appointment. These reminders contain all data you require for the appointment. 

  • Scanning my QR code does not work. How can I check in for my appointment?

    If the QR code cannot be scanned successfully, please enter your booking number manually. You can also find it in your booking confirmation. 

  • Do I need an appointment?

    Yes, if you want to use the offer of Let's Talk, you have to book an appointment via our appointment-booking tool in advance. Appointments cannot be booked directly on site. 

  • In the appointment-booking tool it says "currently no appointments are available". How should I proceed?

    Appointments for Let's Talk are only offered outside the admission period. Therefore, the next appointments for Let's Talk will be offered at the beginning of November. You can book appointments no earlier than 21 days in advance. New appointments are continuously added. Please try again later or on another day. 

  • I cannot come to Let's Talk. Where else can I ask my questions?

    Use our other contact options. We are happy to answer your questions about the admission procedure via the contact form or phone. Information about the range degree programmes offered at the University of Vienna and choosing a degree programme will also be presented at the fairs of the University of Vienna. 

    If you have already booked an appointment at Let's Talk, please cancel it as early as possible. Thereby someone else can use it. You can cancel the appointment no later than 30 minutes before its start. 

  • Do I have to come to Let's Talk to be admitted to a degree programme?

    No. Let's Talk is intended purely for information. You can use the offer, if you have questions about the degree programmes offered and admission procedure at the University of Vienna. Administrative steps (e.g. admission to or closing of a degree programme) cannot be carried out at Let's Talk. 

    The (first-time) admission to degree programmes is only possible within the admission period.