Counselling

Person bei der Beratung

You can obtain advice from the Accessible Studying Team if you have any questions about studying with an impairment.

The members of the Accessible Studying Team provide advice about accessible studying to students and prospective students with an impairment. The team members consider individual cases and try to find individual solutions during the counselling sessions.

On this website, you can find the current counselling hours, locations and contact details.

In case of doubt, if information about our counselling offers are contradictory on external websites and our website, our website contains the correct information.

We offer: counselling via telephone/acoustic channel, counselling in person (currently only possible via telephone or chat), https://studieren.univie.ac.at/barrierefrei-studieren/beratung/counselling via chat/video and counselling via e-mail.

 Counselling via Telephone or audio channel in online conference room

Thursday, 14:00-16:00

Audio conversation in online conference room (BigBlueButton in Moodle; only browser needed)

Staff member: Rebecca Miksits, Viktoria Ammann

Cancellations/changes:

  • none at the moment

Information about data protection in case of telephone counselling

For reasons of data protection, we cannot give any personal information via telephone. Therefore, please contact us by sending an e-mail from your u:account e-mail address or by sending a scan of your photo identity card.

 Counselling via chat (written communication) or video (sign language)

Monday, 10:00-12:00

Our counselling via chat and/or video (for ÖGS) is mainly targeted at persons who cannot or do not want to call us by phone.

Chat in online conference room (BigBlueButton in Moodle; only browser needed)

Staff member: Lukas Ertl

Cancellations/changes:

  • none at the moment
Procedure:
  • Enter the online conference room. (If you have technical difficulties entering, write an e-mail to barrierefrei@univie.ac.at)
  • Wait in the lobby in case someone is in the room already. After the person has finished, you will be admitted.
  • Open the chat or video function.
  • Type your question or start signing.

 Counselling via e-mail

barrierefrei@univie.ac.at

Please describe your enquiry as precisely as possible and provide all the information we might need to understand your situation (e.g. name, student ID number, degree programme, course, teacher, your needs). Please note that we answer incoming e-mails in the order of receipt.

We may have to discuss your enquiry with other organisational units at the University. In this case, it may take longer until you receive a reply. Peak times, such as at the beginning or the end of the semester, may also lead to longer processing periods.

 

Information about data protection in case of e-mail counselling

For reasons of data protection, we cannot send any personal information to e-mail addresses that do not belong to the University of Vienna. Therefore, please contact us by sending an e-mail from your u:account e-mail address or by sending a scan of your photo identity card if you require further information.